But here we are, well into 2014, and web hosting companies like Host Gator (among some others) still believe they are entitled to ask for scanned copies of your “government identification” AND credit card, apparently – Prior to 2013, I had crossed paths with Host Gator several times over the years, both as a web hosting customer and also referring several SMB clients their way.
Live sex chat free no paypal dating lds online service single dating
A few days later, I woke up and was ready to expand my Facebook advertising campaign (which I was using to validate a business idea by way of a squeeze page), when I happened to notice that for some reason, my Like a band of dirty pirates, Host Gator had commandeered my entire website during the night while I was asleep, and was profiting from all of my website’s traffic – without ever having said a word to me: I wanted to reach out and grab that smirking lady who had invaded my homepage without permission by the teeth and throw her across the internet.
Figuring they must be having some critical datacenter issues or otherwise, I quickly hopped on their customer support chat portal – “You suspend accounts without telling the customers? If this had been an e Commerce site in the middle of an advertising campaign, Host Gator’s policy is to shut down the site without contacting the customer, potentially costing them thousands of dollars? Oh God, what terrible mistake had I made coming back to this company?
I quickly went back and scanned through all of my emails, looking for any tickets or emails from Host Gator telling me they were concerned about my account security, or requesting more information from me. replied with a few links to Host Gator’s FAQ section, and then, without answering my questions, Let me Verify you as the account holder so that we can proceed.
What I found was a generic email from [email protected] had been sent while I was sleeping asking for a copy of my credit card, despite the fact I had paid with a verified Pay Pal account, and despite the fact that my website had been up and running for 2 days already. For security purposes, I will need to verify your identity by having you provide your account’s billing credentials in the popup that will soon follow this message. (pm) I ask, because my website was apparently suspended, without my knowledge, and I potentially lost thousands of dollars in advertising revenue because of this incident…
the reason your team gave, before closing the chat suddenly, was that I never sent government ID…
even though your team had never even contacted me about this during time of sale, or during my server setup, or when my site went live, or after I spent hours editing code which is now lost (pm) We apologize for any inconvenience this may be causing at this time, however, we do include details about our verification process in Section 1 of our Terms of Service and I apologize if the verification process seems excessive, however this process is in place to protect our customers, as well as ourselves from fraud.(pm) It is your responsibility to provide accurate, current, and complete information on the registration forms, including an email address that is different from the domain you are signing up under.If there is ever an abuse issue or we need to contact you, we will use the primary email address we have on file.It is your responsibility to ensure that the contact information for your account, including any domain accounts is accurate, correct and complete at all times.Host Gator is not responsible for any lapse in the Services, including without limitation, any lapsed domain registrations due to outdated contact information being associated with the domain.If you need to verify or change your contact information, please contact our sales team via email or update your contact information through the Host Gator Billing and Support System.